Tuesday, June 23, 2009

More on the response

Marty Winkler, who runs the listserv for Briarcliff, and I exchanged some emails detailing her neighborhood's frustrations with the leaf and limb pickup. Winkler said that, after being scheduled for pickup in early June, it was delayed three times.

The latter was too much for her, and she said she contacted Athens-Clarke County District Seven Commissioner Kathy Hoard, who then spoke with Athens-Clarke County Mayor Heidi Davison. She said the positive response from the two elected officials was a refreshing change of pace after the numerous delays from staff. In fact, within two to three days after contacting Hoard, Winkler said her debris was picked up.

She added that she received an email from Davison thanking them for their patience and assuring them of pickup soon. Winkler also noted that Davison said the experience had been 'exceptionally exasperating.'

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